Delivery

Processing time

The time I need to prepare an order for dispatch varies. For details, see individual items.

Estimated delivery times

United Kingdom: 1-3 business days Standard RoyalMail.
Europe: 3-5 business days
Rest of the world 7-28 business days
I'll do my best to meet these delivery estimates but cannot guarantee them. Actual delivery time will depend on the delivery method you choose.

Payment

How can I make the payment?

We accept payments via debit or credit card. No cash is accepted

What is your return policy?

Returns & exchanges
I gladly accept exchanges, if you are not happy with the product you bought you can ask for an exchange of another product. If you are not 100% satisfied with your purchase, you can exchange the product for another one, be it similar or not. You can do so for up to 7 days from the date you purchased it. Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

I do not accept returns but exceptions apply.
Contact me within 3 days of delivery. Send items back within 7 days of delivery. Cost of delivery will be on the buyer.

The following items can't be exchanged. Because of the nature of these items, unless they arrive damaged or defective, I can't accept exchanges for: Custom or personalised orders.

Conditions of return/exchange
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Cancellations

I don't accept cancellations.
But please contact me if you have any problems with your order.

Refund policy

If you exchange your product for another one which the cost is less than the one you bough we will refund the difference on the amount paid.

Customs Orders

How can I place a custom order?

You can send an email with your request, type of product, quantity, type of event, etc and I will send you a quotation.

Other

Have your products hazard warning?

Yes, all our products has the Hazard warning advice. Hazard warning sticker

What type of fabrics are used on the products?

TYPES OF FABRICS
100 % Cotton by Dolphin, South African. 
African Original Wax. African Print, Made in Ghana. 
Genuine African Wax. 
Shweshwe by Da Gama Textiles, South Africa original.
Standard cotton fabrics. 
Super real wax Mama Africa. 
Veritable block wax Holland. 
Veritable Super Hisebon original (Dutch Hollandaise wax block prints). 
Different types of cotton fabrics 
For other reference you can check the link
https://www.grass-fields.com/blogs/news/spot-fake-african-wax-print-fabric
Made with
in London
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